How it works

Six steps from your first WhatsApp message to your follow-up back home — each one arranged for you.

Step 1
Send your medical reports
Share your diagnosis, scans and lab results with us over WhatsApp or the quote form. Everything is handled confidentially.
Step 2
Receive a treatment plan & cost estimate
Within 2–5 working days, partner specialists review your case and reply with a clear plan and written cost estimate.
Step 3
We arrange hospital, travel & hotel
Appointments, flights guidance, accommodation near the hospital and airport pickup — booked around your dates.
Step 4
Treatment in Malaysia with our support
Your coordinator accompanies you to consultations, translates where needed and stays reachable 24/7 throughout treatment.
Step 5
Recovery & companion care
Comfortable recovery near the hospital, halal meals, follow-up checks and support for your accompanying family.
Step 6
Follow-up after you return home
Teleconsultations with your specialist, complete medical records forwarded, and coordination with your doctor in Indonesia.

How it works

What's included in our service

All of this is free for patients — we are compensated by partner hospitals, and you pay the hospital directly at its standard rates.

We review your reports with partner specialists and explain your options in plain Bahasa.

Appointments, admissions and scheduling handled end-to-end around your dates.

Met on arrival and driven to every appointment — no taxis, no confusion.

A coordinator joins your consultations and translates medical terms when needed.

Trusted hotels and serviced apartments near the hospital, booked at partner rates.

Scheduled video follow-ups with your specialist after you return to Indonesia.

Send your medical reports today — receive a specialist treatment plan and cost estimate, free of charge.